REAL Farm to Door within 48 hours
Order
For every week's delivery, the cut-off time for orders is Wednesday 6pm
Harvest
Your organic selection is harvested on Thursday and packed overnight
Flight & Storage
On Friday, your organic veggie box takes the short flight to HK and stays overnight in cool comfort with Yamato Logistics
Delivery
Choose Saturday morning, afternoon or evening to receive your box. Enjoy!
Delivery Area
All except some outlying islands
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Hong Kong Island - all areas
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Kowloon - all areas
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New Territories - all areas except Lo Wu, Mai Po, Man Kam To and Ta Kwu Ling
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Lantau and Outlying Islands - all areas except Cheung Chau, Crooked Island (Kat O), Po Toi, Tai O, Tung LUng, Chau and Tung Ping Chau
Delivery Schedule
Every Saturday
9am - 1pm
1pm - 6pm
6pm - 8pm
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Delivery on Monday is also possible, please make a note when you order.
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Preferred delivery timeslots are NOT available for certain outlying areas such as Sai Kung, Discovery Bay, parts of the New Territories etc.
At the moment, Lyfegreen delivers your organic selection box once a week every SATURDAY. The reason for this is our partner farms harvest every Thursday and we collect from them immediately so the produce can arrive on your table fresh and in peak condition. We also minimise our eco-footprint this way.
The problem with overseas produce is that they are often picked before they fully ripen to offset the long distance they must travel. By the time they reach supermarket shelves after many miles traveled on an airplane or in storage, their physical integrity, nutrition and flavor has naturally suffered since they were plucked too early as well as handled and repackaged multiple times.
Luckily, Taiwan is extremely close to HK and we have streamlined the harvest and logistics process to ensure that you receive your fruit and veggies when they are the most tasty and fresh. We do all our testing and quality control on site at the farms and our collection point in Taiwan. The produce is not handled again before it reaches you to minimise potential damage and external contaminants. After the farmer packs your box, you will be the next person to open it!
Delivery Terms & Conditions
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Deliveries are handled by our logistics partner Yamato Logistics (HK) using their industry leading cold-chain delivery service - Cool Ta-Q-Bin. Your organic selection box will always be maintained in a temperature controlled chilled state (~5-8℃) throughout storage and delivery process.
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We have requested deliveries for you according to your preferred timeslot but delays may occur. If you need to go out, the driver has instructions to leave with building management or at your door. Don't hesitate to contact us for help in tracking your delivery! If you have a last minute emergency while delivery date and time were confirmed, you can contact us to arrange a new delivery time at (+852) 56603900
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Your box is delivered real farm-to-door. If any items suffered a bad trip and are not in optimal condition, please let us know ON THE WEEKEND for a no questions asked replacement in your next box. Our organic veggies and fruits are not chemically waxed or otherwise treated artificially to make them stronger for transport like conventional produce. We hope you will forgive any items that did not travel well and allow us to make it up to you!
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Please carefully check all items upon receiving, before storing in the refrigerator. Organic items cannot be left at room temperature, especially fragile items like leafy greens and fruits.
